Absolutely Free Shipping on all U.S. Orders!
Diamond Exotica make available quick, free shipping on every single order destinations within the continental United States, in spite of order amount. Adding all together to free shipping, rest self-assured that all items are securely enclosed and fully insured while in shipment to your home or office.
Shipping Methods for fastest delivery, all orders greater are shipped through FedEx. This takes account of DE Diamond Jewelry apart from exact value. All additional orders are shipped FedEx Two Day Saver. Insurance is mandatory, so Diamond Exotica is providing free insurance for all the enclosed diamond jewelry within the continent of US, whereas outside US the insurance charge is 1% of total value in case if the payment is done through bank and 3% of total value in terms of Credit card payment. Order status and tracking details are accessible from the Diamond Exotica website.
Intended for your safety, Diamond Exotica always:
- Insures and list all items for their full worth.
- Uses only FedEx services for the quickest and safest deliverance of high worth packages.
- Necessitate that all deliveries must be completed to a physical business or home address only.
- Prohibit delivery to PO Box addresses.
- Necessitate an adult to sign for the package.
Alternate Shipping Addresses
At the instance your order is placed, we will gather your billing and shipping details. For your own safety we propose that any credit card order be shipped to an official address on file with the credit card company, even though alternate addresses are adequate. We are capable to arrange your package shipped to a local FedEx station for pick-up. You may call our customer-service at any time for help locating the adjacent FedEx facility.
International Shipping
Diamond Exotica propose shipping and insurance for customers be located in outside the United States. The shipping and insurance for international customers is $75 US + 1% of total order amount for customers pay by bank wire and $75 US + 3% of total order amount for customers paying by credit card. (The charges can change by order).International customers will be responsible for any duties,GST or VAT, taxes or surcharges levied or charged by their country, so please make sure with local authorities preceding to placing your order to confirm taxes and duties.
Military personnel situated out of the country may also have their packages shipped to an APO location.Please remember, on the other hand, that APO shipments are done all the way through the US Post Office and can take up to three weeks to reach your destination. We are capable to ship to other countries around the world with some restrictions. Shipping and insurance cost of $40 US for Canadian orders and $50 US for International orders will be charged.
You will be accountable for any customs, duties or taxes which may be practical once your order arrive at the destination country. Please be aware that your enclose may be apprehended in customs for a period of time and allow for this delay when placing your order.
If you require returning an international order for any reason, you will cover to pre-pay any customs, duties or taxes as we will not acknowledge any returns if these have not been paid. Shipping charges for international orders are not refundable. International orders must be remunerated by bank wire. To place an international order you may order online or call our DE Customer Service Support for assistance.
Your merchandize will be shipped within seven days of placing your order. For a few custom rings this can take longer, but we will make you available with a delivery date when we authenticate your order details. We assure each package shipment for its full retail value. All shipping and delivery dates are made available on a best efforts basis and are subject to change at any time. Nearly all of our jewelry is custom made for your order and the manufacturing process may require additional time depending on the product purchased.
Even though we try to look forward to these factors and in most cases we are capable to meet planned delivery dates, please be alert that the delivery dates may require to be accustomed due to unexpected conditions. We will make every endeavor to correspond any delays or possible delays as soon as possible and to make handy delivery planning with you.
Once we ship an order, the delivery is in the hands of the shipping company where we have restricted to no control over delivery. When placing your order from Diamond Exotica, please permit yourself enough time to permit for any probable delays with your order.